The FTX collapse happened in about a week. A news report on November 2, 2022, raised questions about the balance sheet of FTX’s sister firm, Alameda Research. Within days, customers were pulling out billions. By November 8, FTX had frozen most withdrawals. On November 11, a crypto exchange valued at $32 billion filed for bankruptcy.
Roughly $8 billion in customer money was missing. Here is the day-by-day story, and what happened to the people who lost money.
Key facts
- Peak valuation: $32 billion (January 2022)
- Spark: CoinDesk report on Alameda Research’s balance sheet, November 2, 2022
- Run begins: Binance CEO Changpeng Zhao says Binance will sell its FTT tokens, November 6, 2022
- Halt: FTX stops most withdrawals, November 8, 2022
- Bankruptcy: Chapter 11 filed November 11, 2022; John J. Ray III takes over
- Shortfall: about $8 billion in customer money, per findings at Bankman-Fried’s sentencing
- Repayment: plan confirmed October 2024; first payouts February 18, 2025
What Was FTX?
FTX was a cryptocurrency exchange founded in 2019 by Sam Bankman-Fried. It was based in the Bahamas and grew quickly on the back of the 2021 crypto boom. Its own token, FTT, gave users discounts and became a big part of how the FTX empire valued itself.
The weakness was hidden in plain sight. Alameda Research, the trading firm Bankman-Fried also owned, was supposed to be separate from the exchange. It wasn’t.
The FTX Collapse, Day by Day
November 2. CoinDesk published a leaked Alameda balance sheet. Of about $14.6 billion in assets, a large share was FTT and other tokens tied to Bankman-Fried’s own companies. Traders began asking how solid those numbers really were.
November 6. Changpeng Zhao, head of rival exchange Binance, said Binance would sell its FTT tokens. Binance had received them when it sold an early stake in FTX. Customers took that as a warning and started withdrawing. Bankman-Fried later said about $6 billion in withdrawals hit in roughly 72 hours.
November 8. FTX quietly stopped processing most withdrawals. That afternoon Binance signed a non-binding deal to buy FTX. For a few hours it looked like a rescue.
November 9. Binance walked away, citing reports of mishandled customer funds and U.S. investigations.
November 10. Regulators in the Bahamas froze the assets of FTX’s local unit.
November 11. FTX, Alameda and about 130 related companies filed for Chapter 11. Bankman-Fried resigned. That night, hundreds of millions of dollars in crypto were drained from FTX wallets in an unauthorized hack.
Binance’s Role in the FTX Collapse
Binance didn’t cause the hole in FTX’s books, but it lit the match. Zhao’s public announcement on November 6 turned private doubts into a public bank run. Then he offered to buy FTX. He walked away a day after seeing the books, and the market knew no rescue was coming.
Why FTX Couldn’t Pay Customers
An exchange that holds its customers’ deposits can survive a rush of withdrawals. FTX couldn’t, because much of the money had already been moved to Alameda. At Bankman-Fried’s sentencing, the judge found that customers lost about $8 billion.
John J. Ray III, the restructuring veteran who took over as CEO and had cleaned up after Enron, wrote in a court filing soon after the bankruptcy: “Never in my career have I seen such a complete failure of corporate controls and such a complete absence of trustworthy financial information as occurred here.”
Will FTX Customers Get Their Money Back?
Many will get more than they lost on paper, which surprised almost everyone. A bankruptcy court confirmed FTX’s repayment plan in October 2024. The first payouts began on February 18, 2025. The FTX Recovery Trust has since paid creditors more than $10 billion over several rounds.
The fifth round went out on July 31, 2026, worth about $900 million. After it, customer claims in the main classes had been paid 105% of their allowed value, according to FTX. To get paid, customers must pass identity checks, file tax forms and sign up with one of FTX’s payout partners: BitGo, Kraken or Payoneer.
Here is where repayments stood after the fifth round, by claim type, according to FTX.
| Claim type | Paid so far (cumulative) |
|---|---|
| Class 5A: FTX.com (international) customers | 105% |
| Class 5B: FTX US customers | 105% |
| Classes 6A and 6B: general unsecured and crypto loan claims | 103% |
| Class 7: convenience claims (smaller accounts) | 120% |
Why could a bankrupt exchange pay back more than 100%? Its plan, published in May 2024, said FTX owed about $11.2 billion and expected to have $14.5 billion to $16.3 billion to hand out, Investopedia reported.
The catch is timing. Claims were valued in dollars as of November 2022, when crypto prices were low. Bitcoin has since climbed far above its price back then. So some customers say “full repayment” still left them worse off.
FTX Before the Fall
FTX was launched in 2019 by Sam Bankman-Fried and his former MIT classmate Gary Wang. It worked like an unregulated bank, letting people trade cash for crypto and keep their funds on the platform, the BBC reported. At its peak, executives said it handled $10 billion to $15 billion in trades a day.
The brand was everywhere. In 2021 FTX signed a 19-year, $135 million deal to rename the Miami Heat’s home FTX Arena. Its Super Bowl ad starred Larry David. By January 2022, investors valued it at $32 billion.
FTX Collapse Timeline
- May 2019: Sam Bankman-Fried and Gary Wang launch FTX.
- 2021: FTX signs a 19-year, $135 million naming deal for the Miami Heat’s arena.
- January 2022: Investors value FTX at $32 billion.
- November 2, 2022: CoinDesk publishes Alameda’s balance sheet.
- November 6, 2022: Binance says it will sell its FTT tokens.
- November 8, 2022: FTX halts most withdrawals; Binance signs a non-binding deal to buy it.
- November 9, 2022: Binance walks away.
- November 11, 2022: FTX files for Chapter 11; John J. Ray III takes over.
- November 17, 2022: Ray’s first court statement describes missing controls.
- December 12, 2022: Bankman-Fried is arrested in the Bahamas.
- February 18, 2025: First creditor payouts.
- July 31, 2026: Fifth payout of about $900 million.
What the New CEO Found Inside FTX
John J. Ray III, who had overseen the Enron cleanup, filed his first sworn statement in the FTX bankruptcy on November 17, 2022. It read like a list of everything an exchange should not do. FTX did not have proper controls over how money left the company. Employees requested payments in an online chat, and supervisors approved them “by responding with personalized emojis,” CNBC reported.
In the Bahamas, Ray said, corporate funds were used to buy homes and personal items for employees and advisers. Some of the property was recorded in their personal names, and there was no paperwork treating the money as loans. CNBC noted that Bankman-Fried’s own $40 million penthouse briefly went on the market after the bankruptcy.
Ray’s conclusion became the most quoted line of the whole affair. He said he had never seen “such a complete failure of corporate controls and such a complete absence of trustworthy financial information.” That missing paper trail is a big reason the bankruptcy took more than two years to start paying people back.
The Hack on Bankruptcy Night
The trouble didn’t stop with the filing. Within hours, FTX reported “unauthorized transactions.” Blockchain analytics firm Elliptic found $663 million in tokens drained from FTX wallets, of which $477 million was suspected theft, CNBC reported. The rest was believed to have been moved into secure storage by FTX itself.
New chief executive John J. Ray III began shutting off trading and withdrawals and moving assets to a new cold-wallet custodian.
The numbers from that week show how fast confidence disappeared. Data from analytics firm Nansen showed more than $2 billion in net outflows from FTX’s global exchange and its U.S. arm over seven days, including $659 million in a single 24-hour stretch, CNBC reported. Stablecoins and other tokens taken in the suspected hack were quickly swapped into ether and dai on decentralized exchanges, which Elliptic said is a common way for hackers to avoid seizure.
For customers, the result was a wait of more than two years. They could not trade, withdraw or even see clearly what was left. Most had to file claims in the bankruptcy and wait for the court to approve a plan. The payouts that followed came in rounds through the FTX Recovery Trust, and each round needed fresh identity and tax checks before money could move.
Who Went to Prison Over the FTX Collapse?
Five FTX insiders were punished. Sam Bankman-Fried got 25 years. Ryan Salame got seven and a half years and Caroline Ellison two years, while Nishad Singh and Gary Wang got time served after cooperating, CNBC reported. Each was ordered to forfeit $11 billion. Bankman-Fried’s conviction was upheld by the Second Circuit in June 2026.
Lessons From the FTX Collapse
The FTX collapse is a reminder that an exchange is only as safe as the place it keeps customer money. FTX told customers their deposits were safe and separate. Prosecutors proved they had been moved to Alameda. No outside auditor, regulator or investor caught it before customers did.
For anyone using a crypto platform, the practical questions are simple. Who holds the assets? Are customer funds kept apart from the company’s own money? Is the platform regulated where you live? FTX could not give honest answers to any of them.
Key takeaways
- FTX collapsed in about a week in November 2022 after a CoinDesk report and Binance’s FTT sell-off.
- It filed for Chapter 11 on November 11, 2022, with roughly $8 billion in customer money missing.
- About $477 million was taken in a suspected hack on the night of the filing.
- The FTX Recovery Trust has paid creditors more than $10 billion; main customer classes reached 105%.
Runs like this are older than crypto. Bernie Madoff’s Ponzi scheme also ended the moment too many people asked for their money back at once, and Theranos shows how far investor trust can stretch before it snaps.
FTX Collapse: FAQ
What caused the FTX collapse?
FTX had moved customer deposits to its sister trading firm, Alameda Research. When a news report and Binance’s sale of FTT tokens triggered a rush of withdrawals in November 2022, FTX could not pay customers and filed for bankruptcy.
How much did FTX lose?
At Bankman-Fried’s sentencing, the judge found customers lost about $8 billion, investors about $1.7 billion and lenders about $1.3 billion. The company’s $32 billion valuation was wiped out.
Will FTX customers get their money back?
Most customers with allowed claims are being repaid under the bankruptcy plan, with payouts that began in February 2025. Claims were valued at November 2022 prices, so some customers still missed later crypto gains.
Did people lose money in the FTX collapse?
Many customers got back more than their claim’s dollar value, but claims were fixed at November 2022 prices, when crypto was cheap. Customers who held bitcoin missed its later rise, so many still feel they lost out.
What was FTT and why did it matter?
FTT was FTX’s own token. Alameda Research held a lot of it on its balance sheet. When CoinDesk reported this and Binance said it would sell its FTT, confidence broke and customers rushed to withdraw.
How long did the FTX collapse take?
About nine days. CoinDesk’s report came out on November 2, 2022, withdrawals were halted on November 8, and FTX filed for bankruptcy on November 11.
Is FTX still paying creditors in 2026?
Yes. The fifth distribution, about $900 million, went out on July 31, 2026. FTX said later payment dates would be announced.
When is the next FTX payment date?
FTX has not set one in its latest public notice. After the July 31, 2026 round it said later record and payment dates would be announced in due course.
How do FTX customers get their money back?
They need an allowed claim, must complete identity checks and tax forms, and must sign up with one of FTX’s payout partners, BitGo, Kraken or Payoneer, before the record date.
Is there a documentary about FTX?
Yes. Our documentary, How $32 Billion Vanished in 7 Days, is embedded at the top of this page and is free on YouTube.
The Verdict
The FTX collapse wasn’t really about crypto prices. It was about a promise that customer money was being kept safe when it wasn’t. Once enough people tested that promise at the same time, a $32 billion company was gone in about a week. Every exchange, bank and fund runs on the thing FTX ran out of. That is trust that the money is where you say it is.
Sources and further reading
- CoinDesk: Divisions in Sam Bankman-Fried’s crypto empire blur on his trading titan Alameda’s balance sheet (Nov 2, 2022)
- SEC: charges against Samuel Bankman-Fried for defrauding FTX investors
- CFTC: charges against Sam Bankman-Fried, FTX Trading and Alameda
- U.S. Attorney’s Office, S.D.N.Y.: Bankman-Fried sentenced to 25 years
- FTX: fifth distribution to creditors, July 31, 2026
- BBC News: Who is Sam Bankman-Fried?
- CNBC: FTX suspected $477 million hack (Nov 12, 2022)
- CNBC: Gary Wang avoids prison time (Nov 20, 2024)
- Sports Business Journal: FTX sports deals timeline
- CNBC: FTX filing reveals slipshod accounting (Nov 17, 2022)
- Investopedia: FTX collapse, causes, consequences and timeline
By Magnatefall Team. Facts are checked against court records, regulator filings and company reports. Spotted an error? Send a correction.
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